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FROM Ulasan
8 Ulasan, disortir berdasarkan :
Ulasan Terbaru
Recommended Custom Jewelry
We had our engagement and wedding rings made by FROM, and we had a pleasant experience. The FROM team was very helpful in determining the perfect rings for us, choosing the stones, and giving suggestions for the materials. The communication went well, and the rings are lovely.
![Carissa Xie](https://london.bridestory.com/image/upload/c_fill,dpr_1.0,f_auto,fl_progressive,h_45,pg_1,q_80,w_45/v1/assets/profile-dash-default_t6ouok.gif)
worst ring service
I got the engagement ring from here, and I needed to resize the ring because it was too big. One staff member here suggested 14 and then resized to 9.5. They said working days 5-10 days, but its more than 10 days, after I got the size, it has small black in my ring! Worst service and ring ever, even if they have client influencer, they got the best service, and were not.
Horrible Customer Service
The products are okay. Their customer service seemed okay at the beginning. Got disappointed for the first and second time we visited the showroom- the person was not nice at all- but that’s all fine maybe it’s just her personality.
Needed to resize our rings- they told us it’ll be done in 5 days. Even wrote the project deadline on the invoice. Five working days passed- nothing. Messaged them after 2 weeks, they said it’s done and they just need to re-engrave it. Waited for another week, no news. I send them a long message asking about the project status.
They replied to me saying it’s almost done. I asked for an appointment to pick up the rings in 2 days (because they only open on Mon/Wed/Fri) Got the appointment on Friday (they even re-confirmed the appointment saying that they got our rings at the showroom).
Friday came. I showed up on time. Knocked on their door, someone opened and I said ‘I’m here for my pick-up appointment’ and she said ‘MAAF PICK UP APA YA?’ OMG I almost lost it.
Turned out she’s not even their staff- and no one else was in that day! I wasted my time waiting for her to contact the ‘actual’ staff to find out where they store my rings. After I finally got the rings, I even checked the size by myself with their sizer (the poor lady had to search for the sizer first LOL). I didn’t know if they did that to me on purpose. No single text message after that. No apology. Horrible.
Overall, we are disappointed. Please don’t treat other customer like this. Maybe you treat your ‘influencer clients’ better than this- please do that to everyone.
Hospitality and creativity
One place to go to get your personalized hairpiece and rings!
![Putra Ragyl](https://london.bridestory.com/image/upload/c_fill,dpr_1.0,f_auto,fl_progressive,h_45,pg_1,q_80,w_45/v1/assets/profile-dash-default_t6ouok.gif)
Wedding ring & Engagement Ring Purchase
5/5 in terms of Customer Service, Product Value, and Affordability
Very recommended
When i've got this engagement ring from my fiance, first thing that came in my mind, this ring is very pretty! love it (even including the coral pink ring box) This vendor really know how to deliver simplicity in exclusive way.
After that i directly contact them to order our wedding ring and im surprise how they really helpful! With lots of choices, they patiently help us to choose which suit best for us, including which material, color, stone that represent the details that i always wanted to have in my wedding ring.
Pretty ring is great, but pretty ring that perfectly representing you and your future spouse, thats something you couldnt get everywhere!
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Jewelry
What kind of jewelry do you offer?
Wedding bands/ rings, Engagement rings, Bracelets, Earrings, Necklaces, Bridesmaid Gifts
What payment systems are available for your business?
Bank transfer, Cash, Credit card payment
How far in advance should your client make an order?
6 - 8 weeks
Do you provide after sales services?
Yes
For rings, do you have size adjustment services?
Yes
Is there a minimum order requirement?
Do you provide services in other cities or countries?
What makes your product and services unique?
Whether it’s an engagement ring or wedding rings, FROM by From Tiny Islands offer custom bespoke ring that will match your vision. Guided by your preferences and budget, we will identify a selection of gemstones that best meet your requirements. Each custom piece is carefully handcrafted from our workshop. We accept request on material such as 18k gold, rose gold, white gold and silver 925.
What is your payment terms?
50% after confirmation of contract, 50% upon the final delivery
When was your business established?
FROM by From Tiny Islands has been in the jewelry industry for 11 years. Since 2012, we designed and crafted handmade silver and gold jewelry using genuine stone we handpicked from around the globe.
Do you provide certification (i.e GIA)?
Yes
Do you provide catalog or custom jewelry?
Custom-made
Do you offer a payment plan?
Yes
Do you ship worldwide?
Please contact our team for more details
Layanan
Alamat
Jalan Simprug Golf 8 No. 6 RT.2/RW.8. Grogol Selatan. Kec Kebayoran Lama. Jakarta Selatan 12220
Lokasi
Whether it’s an engagement ring or wedding rings, FROM by From Tiny Islands offer custom bespoke ring that will match your vision. Guided by your preferences, we will identify a selection of gemstones that best meet your requirements. Each custom piece is carefully handcrafted from our workshop. We accept request on material such as 18k gold, rose gold, white gold and silver 925.
FROM is featured in 9 Bridestory Blog articles:
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