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Jewelry
What kind of jewelry do you offer?
Wedding bands/ rings, Engagement rings, Bracelets, Earrings, Necklaces, 四点金, 嫁妆
Do you provide catalog or custom jewelry?
Vault specialises in bespoke services and we take pride in listening to what each client would like to express. Because we believe detail matters, it is the little of detail that seperates us as individual, therefore we custom-make one-of-a kind jeweller
Do you provide certification (i.e GIA)?
Yes. We do have Diamond and Gemstone Certification provided either from international laboratory or from local reputable laboratory.
Do you provide after sales services?
We love our jewellery looking bling and so we offer services to restore your pieces looking brand new. Should you have a stone missing, re-sizing matter or scratches on your pieces requiring for attention, simply contact us and we will assist.
For rings, do you have size adjustment services?
Yes
Is there a minimum order requirement?
No
Do you provide services in other cities or countries?
We do provide our services round the globe. Simply drop us an enquiry and we will liaise with you on your desired design, estimated time frame as well as shipping options. Once finalised, payment can be arranged through bank transfer or paypal!
How far in advance should your client make an order?
At least 6 weeks in advance.
The earlier the better! You won't like last minute hiccups right before your big day.
What payment systems are available for your business?
Bank transfer, Cash, Credit card payment
What makes your product and services unique?
At Vault, we believe in designing for aesthetes who are looking to put meaning to their jewellery and decipher jewellery in a contemporary, witty and tale-sharing way.
All our bespoke/customise pieces are made with precision and attention, attending to individual's preference. Designs are fully customisable therefore you get to input your very own ideas while materialising your perfect jewellery.
What is your payment terms?
60% after confirmation, 40% upon delivery.
When was your business established?
2015
Do you offer a payment plan?
No
Do you ship worldwide?
Yes
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