Videography
What is your payment terms?
50% deposit and signed agreement is required for us to reserve your wedding day and balance 50% to be paid before or on the day of wedding.
What do your packages include?
Edited video, High definition video, Montage - wedding highlights, Multiple cameras, Pre-ceremony, Ceremony, Reception, Same day edit video
What videography styles do you specialize in?
Cinematic, Documentary, Short form, Storytelling, Traditional
Do you do a same day edit?
we require at least 6 hours of uninterrupted break to produce the same day edit video.
Do you provide your services in other cities or countries?
Yes please drop us an email at contact@truelovestories.com.sg
Do you employ any special technologies, equipments, or techniques?
We use a wide selection of lenses and cameras with stablisation equipment.
Do you have a replacement videographer in case you become unavailable on the event day?
We are a company of videographers.
Do you provide raw footage to the client?
We deliver raw footages in a brand new harddisk at an add on fee of S$250.
Does a client need to schedule an appointment?
No appointment is required. Please refer to our faq at our website, www.truelovestories.com..sg
Are you available to shoot after hours?
Yes
How do you direct the couple when you are capturing their moments of their wedding?
Very minimal directions will be given on the day of the wedding. We provide a list of wedding notes to help our couples in planning for their day to be smooth.
What rate do you usually charge at?
Please view our website at www.truelovestories.com.sg for more information.
How long does it take for the client to get the final video?
Within 10 working days or your money back guaranteed. *Terms and conditions apply.
How far in advance should your client contact you?
At least a week in advance if we are available on that date. Alternatively, when you booked your venue, please start looking out for your actual day vendors.
How many people do you have in your team to handle a wedding?
Only 1 videographer is deployed per True Love Stories wedding. All our works are shot by 1 videographer but it may seem like 3 videographers were present.
Please list, if any, your business' past achievements and awards
Nil.
What makes your services unique?
High Quality Films at Competitive Pricing in 10 working days with a Fuss Free Experience.
What is your policy on taking breaks? If you require a meal break, is it a requisite for the client to provide your meal?
A sandwich or a takeaway would be best if we are filming 10 hours consecutively.
What payment systems are available for your business?
Bank transfer, Cheques, Cash
When was your business established?
Established mid 2013.
