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The Luxury Voyage Review(s)
6 Review(s), sorted by :
Latest Review
Rent Jemme 22 Apr 23
We booked for 10 person and paid already, before we the day we had cancelled 1 person cause she is sick. But Until today the refund is not pay yet even the CS is not response our WhatsApps. Really disappointed !!! BAD attitude !!!
Vendor Reply
04 May 2023
Hi Kak Ayu,
Please be advised that as per our cancellation policy, last minute cancellation will generally not be entitled to refund. The trip was on the 22nd April and the cancellation was made on 21st April. We are still waiting for our managers decision whether we can refund the payment or not, because, again, last minute cancellation is not refundable.
We believe this is a normal practise within the hospitality industry that last minute cancellation is not refundable. Besides, Agung said that all guests are having fun on the trip.
Exploring wonderful bajo in Phinisi lifestyle
This is our first time experience exploring Bajo in Phinisi for 3D2, special thanks to the luxury voyage and tanaka phinisi team we felt like at home, Tanaka Phinisi had a biggest master cabin and view from our bedroom also wonderful, outdoor shower, and The food also serve in good presentation and the taste is incredibly good, we said this trip is so amazing !
Yacht cruise
Is there was a 6 star review The Luxury Voyage would surely get it. The agency made this trip seamless and perfect.
All our expectations were 100% satisfied. It was completely custom tour just for me and my guests with many special requests.
Mr. Bayu's effort and level patience is much appreciated. He managed and did the great job. He was in touch 24/7, understanding and manage to organise everything exactly how I see it. From the most luxury yacht with jet skis, amazing food, small things like banana boat, private jet and most beautiful tours and sightseeing in Komodo islands. With that service I really understood what VIP means!
I would also notice that the possibility of payment in cryptocurrency was very convenient for me and this is a great advantage, the first and only agency which offers that in Bali.
The Luxury Voyage is a legitimate, professional agency and i highly recommend them to everyone who want to have the best vacations in their life
Fantastic 3D2N Sailing Trip
The nine of us went on a 3D2N sailing trip around Komodo Island with Tanaka cruise through Luxury Voyage's arrangement. It was our very first trip to Komodo. We had a lot of inquiries & questions and Luxury Voyage/Bayu was very helpful and patient in providing us with all the necessary information prior to our trip. We also had several specific requests and Bayu was able to perfectly coordinate them with the Tanaka crew. Our experience on Tanaka exceeded our expectation, and part of the reason was because Bayu understood what we wanted for our trip. The sailing trip was one of the best holidays we've had - excellent hospitality, fantastic food, comfy accommodation, fun activities. And we all had a blast!
5 Star experience aboard Tanaka
We booked our trip via the Luxury Voyage for liveaboard. The booking process was smooth and Bayu helped us with getting the details we needed. Onboard the Tanaka, we were impressed by the warmth and helpfulness of the crew. Food was amazing and lodging was very comfortable. We highly recommend The Luxury Voyage and Tanaka liveaboard!
Super LUSH!
From the very first point of communication up until the end of the trip, the speediness and responsiveness of Luxury Voyage (Bayu) were simply amazing. Our trip on Senja Phinisi has been nothing less than spectacular. Senja's entire crew, with Yuvinda (Vinda) as the Cruise Director at the helm, have taken great care of us every step of the way. Not sure how Vinda did it but she has pulled off a couple of very special island trips' excursions that made this LOB trip magical and unforgettable.
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Honeymoon
What kind(s) of honeymoons are you specialized in?
Cultural, Intimate, Cruise, Adventure, Luxury
Which destinations are you specialized in?
Indonesia
What services do you offer?
Organization of honeymoons, Destination wedding, Pre-wedding destination, Romantic getaways
What travel programs do you offer?
We provide tailor-made journeys and meticulously arrange your trip to Indonesia based on your unique interests, ideal travel pace, accommodation preferences, and personal travel style. We use our expert knowledge to seek out the best that Indonesia has to offer - the best places to stay, the best experiences, the best routes, and we take away the hard work by arranging it all for you!
Ideally, how long before the trip should a client contact you?
Ideally 3 to 6 months prior
Are you able to provide a local guide at the honeymoon destination?
Local guide will be provided
How far in advance should your client make a booking?
Ideally 3 to 6 months
What makes your product and services unique?
With focus on personalized service and bespoke itineraries, we meticulously arrange your trip to Indonesia based on your unique interests, ideal travel pace, accommodation preferences and personal travel style. We do not believe one size fits all thing, there is always going to be times when you are after something a little more, bespoke. A tailored experience, something designed just for you.
What rate do you usually charge at?
Depending on the package picked by the couple
What payment systems are available for your business?
Credit card payment, Bank transfer
What is your payment terms?
30% upon booking and the remaining is 90 days prior to the event start date
When was your business established?
The Luxury Voyage was founded in 2018 with the aim of bringing together Indonesia’s finest charter yachts and curating tailored journeys in this magnificent corner of the world. We maintain close relationships with each and every one of the yachts in our portfolio and make chartering a yacht among these exquisite islands straightforward for our valued customers.
Do you work with tour operators?
No
Service(s)
Address
Jalan Moh Yamin VII/12, Renon Denpasar Bali 80235
Location(s)
The Luxury Voyage was founded in 2018 with the aim of bringing together Indonesia’s finest charter yachts and curating tailored journeys in this magnificent corner of the world. We maintain close relationships with each and every one of the yachts in our portfolio and make chartering a yacht among these exquisite islands straightforward for our valued customers.
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