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  • Share your experience with Kakena Craft House

    Favors & Gifts

    What services do you offer?
    Customized wedding, Company, Birthday souvenir / Hampers,  Bridesmaid gifts,  Groomsman gifts,  Themed wedding favours,  Personalized wedding favours, Bridal shower favours, 
    What type of items do you offer?
    Home living,  Fashion accessories,  Stationery,  Decorative items
    Do you offer a limited catalogue of favours or custom wedding favours?
    We offer several options: ready design / custom design, Special request from design to budget
    Is there a minimum order requirement?
    start from 50 pcs
    Do you provide delivery services?
    can be adjusted to your budget and needs, min order 100 pcs include free delivery
    Do you offer samples?
    Free sample will be given once DP is made
    What is the charge for not reaching minimum?
    Please contact us for further discussion
    What makes your services unique?
    Kakena has the characteristic of being able to tell personal stories through the illustrations on the souvenirs we make, so we can create gifts that are highly personalized and perfectly match your design and budget.
    What payment systems are available for your business?
    PayPal, Bank transfer
    How far in advance should your client make an order?
    Approximately 1-2 months before the event
    What is your payment terms?
    50% Down Payment : for dealing, sampling & design proccess 50% Completion : once the goods are finished and ready to be delivered
    What are your delivery times?
    Goods will be sent according to the client's agreement, but we will still try to be faster than the deadline
    When was your business established?
    Kakena was founded in 2020 as a small accesories shop and has been running to be a bigger gift shop until now
    Do you ship worldwide?
    for worldwide shipping, please contact us for further discussion
    Do you provide services in other cities or countries?
    our services are available in Indonesia
    Do you have a return policy?
    We do not accept returns, when all items have been shipped. We will be responsible if there is any complain to the goods that caused by the lack of us, not by other party, accompanied by evidence that we approve with. With note: all goods sent from us must have passed quality control first
    Service(s)
    Address
    Cakung, Jakarta Timur 13910
    Location(s)

    Kakena is an artisan studio specializing in making pattern & painting into your most artistic customized wedding gifts & souvenir.

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