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Kentara Essentials Ulasan
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Great experiences except relating to delivery
Had a great relationship with the vendor (throughout enquiry and designing process) where they are very helpful and helped me with getting it under our budget. However, due to delays in boxes printing, they were unable to send the souvenirs in time (only received it on the day of the wedding which created unnecessary stress and my planner had to chase them). In addition, we were asked to pay for 1.4m rupiah for delivery to Bali (which normally costs 300k) as they had to ship it using urgent delivery despite the delays not caused by us but by them and their suppliers. Very disappointed with the latter part of the relationship with them, hopefully they will improve this process in the future.
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Favors & Gifts
What services do you offer?
Bridal shower favours, Personalized wedding favours, Bridesmaid gifts, Groomsman gifts, Themed wedding favours
What type of items do you offer?
Scented Candle, Fragrance Oil, dan jenis aromatherapy lainnya
Do you offer a limited catalogue of favours or custom wedding favours?
Catalogue of choices , Custom favours
Is there a minimum order requirement?
20 pcs
Do you provide services in other cities or countries?
Yes
Do you provide delivery services?
Yes
Do you ship worldwide?
Yes
Do you offer samples?
Kami menyediakan contoh, dan Anda bisa memesan untuk contoh dari kami
What is the charge for not reaching minimum?
Jika Anda memesan lebih sedikit dari minimum order yang sudah kami tetapkan, kami akan menambah 15% dari harga awal.
Do you have a return policy?
Jika Anda ingin mengembalikan barang jika ada kerusakan atau cacat yang terjadi dalam proses pengiriman, harap menyertakan video unboxing. Jika terdapat kesalahan dari pihak kami, maka product akan bisa di refund.
What are your delivery times?
Pengantaran akan mengikuti schedule Event yang sudah ditentukan. Pengiriman akan dikirimkan H-3 sebelum acara.
What makes your services unique?
Kami menyediakan banyak design souvenir yang berbahan sadarkan wax dan berbagai macam produk wewangian buatan tangan (handmade). Kami menawarkan bentuk-bentuk lilin aromatherapy yang indah dan cantik yang bisa disesuaikan dengan tema pernikahan atau event kalian.
Semua product yang kami buat menggunakan bahan Premium, dan tidak mengandung bahan yang beracun. Seberusaha mungkin untuk kami tetap menggunakan bahan-bahan yang ramah dengan lingkungan dan aman untuk digunakan jangka waktu panjang.
How far in advance should your client make an order?
minimum 1-2 bulan sebelum pernikahan
What payment systems are available for your business?
Bank transfer
What is your payment terms?
50% deposit, 50% pelunasan di H-5 sebelum Acara yang sudah ditetapkan
When was your business established?
Bisnis kami bergerak sejak Tahun 2019
Layanan
Alamat
Cengkareng Barat 11730
Lokasi
• natural scented wax products
• phthalate-free, non-toxic
• hand poured
• custom made candle
Kentara Essentials is featured in 1 Bridestory Blog articles:
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