I Do For You

Steffie and her team were really lovely and helpful to work with. I have give 3 stars because I'm still horrified at the mistake which happened at my wedding. This mistake was wholly the responsibility of the I do for you team. The team played an incorrect video at my wedding which has humiliated me and caused a lot of issues within my family. My fiancé provided the correct video and on the rehearsal day the team played the correct video however on the day they made this mistake. We understand that mistakes happen and I requested for a 15% discount for their mistake. Unfortunately, the team only provided 7.5% discount which was very disheartening. I'm so sad to say that the team added an immense amount of stress on my wedding day and caused issues with my family which cannot be forgiven. Steffie did provide verbal apology which was appreciated. I highly recommend including a part of your contract to discuss what reimbursement will be provided if the team does make a big mistake. Aside this mistake, I appreciated the effort Steffie and her team provided in helping us with our run sheet and actual day support was wonderful. Steffie really knows how to make a bride feel like a queen on her wedding day.