Favors & Gifts
What services do you offer?
Bridal shower favours, Personal wedding favours, Bridesmaid gifts, Groomsman gifts, Themed wedding favours
Is there a minimum order requirement?
For souvenir there's the minimum order 100pcs scented candles
What type of items do you offer?
Decorative items, Home appliances, Candles, Stationery
Do you offer a limited catalogue of favours or custom wedding favours?
Clients can choose their candles from our catalog, but they also can customize their own candles.
Do you provide services in other cities or countries?
Candles can be sent all over Indonesia.
Do you provide delivery services?
Delivery service is available within the city with a minimum order or use JNE/Sicepat/JNT/Gosend without a minimum order. For delivery throughout Indonesia, you can use cargo or JNE/JNT/Si Cepat.
Do you ship worldwide?
No
Do you offer samples?
Yes, if the clients are sure to place an order, we can send samples if the client wants. The samples are free.
What is the charge for not reaching minimum?
The candles that offer with hard boxes must reach minimum order while for candles without boxes, clients can order according to the desired quantity.
What makes your services unique?
All our candles are made from natural ingredients, eco-friendly, and hand poured in small batches. You can customize candle size, design, scent, packaging to suit your wedding theme. This is a perfect and unique gift, make it more personal so your guests will love it.
How far in advance should your client make an order?
Since all the candles are hand-poured in small batches and handmade, it would be better if the clients ordered the candles 2-6 months in advance.
What payment systems are available for your business?
Bank transfer
What is your payment terms?
70% as down payment and 30% D- 1 for the rest
Do you have a return policy?
Items that have been sent can not be returned because we have checked the products before sending it. If there is an error in the products caused by us, we will replace it with new item or refund. But if the error is in the delivery service, it is beyond our responsibility.
What are your delivery times?
We can send the products at any time according to the agreement.
When was your business established?
Our business started since the end of 2021.
