Hotel Fort Canning

since we made our booking, Cheryl was very attentive and reply us asap. She also gave us useful advises. We had our solemnization at the garden terrace and then wedding dinner at the Lavender Ballroom. It was a wonderful night and basically everything went smooth. The Chinese food were tasted better than the time we had our food tasting. However there were 2 things they missed out: 1. never serve beverages during our solemnization. 2. the hard liquors we brought were not opened and served our guests. Hopefully they can improve.

Our overall wedding experiences in HFC was great. From wedding preps, foods, banquet management and logistics were executed well and attentive. The only minor thing that we did not expect was the Holy Matrimony conflict timing due to sales team sold the time slot to other couple, led us to start on late morning. Nonetheless, overall wedding moment was nicely done and well reccomend this hotel for wedding services.

The wedding coordinator (Cheryl) was very professional, the operations team helped us through it all and really ensured every hiccup was covered nicely. Food was also fantastic However, the servers served the food at a very sparse interval, the food was almost finished on the 1st table when the last table is just served. Overall, I had a pleasant experience with them with just some nagging grouses.

Had our wedding lunch banquet recently at HFC's the Legends ballroom. Location wise is okay, not the best, but not too bad, nearest MRT is Dhoby Ghaut. There's a small hill to climb to reach the ballroom. Service from the sales manager and banquet manager was pretty good, they tried to give in to our requests, but of course, there will be some resistance from their upper management. Parking there was horrendous. Somehow, they had the gantry down even when there were empty lots, hence creating a long queue for guests that were driving. Security didn't want to pull it up. My guess was that there was a communication error, and something got held up. The food was excellent, that is coming from everyone, friends and family both. Free night stay at the grandest room was awesome, biggest room I've ever stayed in. It even had a 20-pax meeting room/conference table. Jacuzzi was huge, bed was huge. Ballroom facilities were fine, some pillars, but we weren't picky on that considering our budget. The red carpet was L-shaped. Sound and video quality was decent too, VGA, not hdmi. So overall, pretty good experience other than the hiccup concerning the parking. But that got solved anyway. Just recommend your guests to take public transport.