Favors & Gifts
What type of items do you offer?
Keepsake Invitation, Wedding Vow Books
What services do you offer?
Calligraphy Service, Personalized wedding favours
Do you offer a limited catalogue of favours or custom wedding favours?
Custom favours
Is there a minimum order requirement?
Do you provide services in other cities or countries?
but Indonesia Only
Do you provide delivery services?
We are using local delivery services
Do you ship worldwide?
No
Do you offer samples?
We do not offer samples, but we will provide our portfolio.
What is the charge for not reaching minimum?
-
Do you have a return policy?
If you need to return our product, you must provide some proof that the product is damaged (video unpackaged)
What are your delivery times?
The delivery usually takes 2 to 3 business days after all the orders have been completed.
What makes your services unique?
Our products is hand crafted with our own type of calligraphy.
How far in advance should your client make an order?
2 weeks in prior to the delivery day.
What payment systems are available for your business?
Bank transfer
What is your payment terms?
50% after confirmation of contract, 50% in prior to the delivery day.
When was your business established?
Alora started as an calligrapher way since 2016 but started a business in March 2021
