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Pampas home co Ulasan
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Recommended!
Hasilnya bagus bangeeet dengan harga yg affordable 👌🏻👌🏻
Excellent!
Jujur kami suka sama dekor nya, cocok dengan konsep kami yang simple but elegant. Kami request ngga terlalu banyak warna & macem2 tipe bunga, amy & boo able to adjust dan they came out with a very subtle, calm and simple decoration yet beautiful. Sukaaa & puas!! Sukses teruss yaa Pampas 🙏🏻😊
Wedding of Jeremy & Sherryl
Kak Boo & Kak Amy poured their hearts to our wedding decorations and did a beautiful and generous job, though they need to improve their communication skills, especially with other vendors.
Thankyou Pampas!
Alhamdulillah dekorasinya dari team pampas bagus sekali
Dari awal meeting dengan team pampas sangat solid sekali dan cepat sekali responsenya, semua dekorasi yang kami inginkan terwujud oleh team pampas sangat perfect. Alhamdulillah banyak tamu yang bilang dekorasinya bagus sekali dan pada suka dengan konsepnya. Konsep dekorasinyapun hasil ide dari mba ammy dan mas boo yang sangat patut di apresiasikan. Terima kasih sekali lagi untuk pampas dan team. Sukses terus pampas
DUET MAUT KA AMMY DAN KA BOO TERKERENN!!!
Wedding ku yang biasa saja menjadi luar biasa karena dekorasi dari duet maut ka ammy dan ka boo ini gilaa ga diragukan lagi. Mereka berdua sedikit bicara banyak aksi dan sangat profesional. Mereka banyak memberikan masukan tentang konsep weddingku. Kalo kalian bertemu mereka pasti sangat asik orangnya sangat menyenangkan dan sangat membantu sekali. Masalah budget gausah khawatir cukup siul siul aja sama ka boo pasti bisa diatur hehehe semoga kalian berdua sukses selalu dan semakin terdepann! BIG LOPP UNTUK KALIAN ❤️❤️❤️
Unprofessional with very poor communication
We hired the Pampas Home team (Refni/Ammy and Boo) with the illusion of having the wedding decoration of our dream: a minimalistic tropical garden theme for an outdoor intimate reception. They were okay at the beginning, responding pretty quickly via WhatsApp. As time passed, very little information and progress was reported from their side. Some questions were often left unanswered, and I sometimes had to repeat them to get clarity. On our meeting calls, most of the time, we were the ones talking, and they gave minimum insight and initiative, except when requesting more payments. They never provided us with the floor plan (map) for the decoration, only giving us pictures of items taken from their catalog. I had to create the floor and seating plan by myself. It's hard to imagine the decoration until it's actually done on the D-Day.
We also trusted them to handle the tents, chairs, tables, etc. It was a mistake. Before the event, I repeatedly reminded them that we needed a sturdy tent and decorations because the venue is outdoors and can have particularly heavy rain and strong wind. They are aware of that. However, I was informed by the wedding planner that the tent collapsed the night before my reception due to the expected rain. Luckily, nobody was under the tent at that time, but imagine if it happened during the event and collapsed when the guests were there: it would be a disaster! I hired tents for functionality, to protect people from the sun and the rain, not only to look pretty. All the decoration items, such as the name sign, the photo board, the table frames, and the metal hanger for a map (my idea), constantly fell during the event because of the wind. The whole wedding organizer team, as well as my sister in her mermaid dress, had to work very hard to make sure the decoration items were in their place and didn't hurt anyone because NOBODY from the Pampas Home team was there during my reception. We also had to move the table arrangement due to the change in guest numbers at the last minute, and again, the wedding organizer had to take care of it. My wedding planner told me that Ammy and Boo kept saying they were on the way but never arrived, neither did any of the representatives of the Pampas Home team. Turned out they were on the way to a technical meeting of another event (reported on their social media), instead of my wedding reception that was actually happened that day. I don't understand why, because we even provided them with a hotel room for that day so they could be more comfortable and move easily during the event.
During the whole time, from D-1 to D-Day, I received ZERO messages from Ammy. My wedding planner was the one who updated me on the progress of the tent installation, table arrangement, etc. I would say the Pampas Home team owed my wedding organizer team a lot, as the WO were doing the Pampas team's job because they were nowhere to be seen. Until the day after, I still didn't hear anything from them, not even asking how the event was or congratulating us (mind you, we paid over 35 million to them, so I guess some polite decency is to be expected). So, I was the one who texted them first to give them feedback three days after.
Some weeks later, my photography and videography vendor told me that Boo had texted them asking for the picture of our event. He didn't even text me to ask for permission. Anyway, all other vendors have their own documentation material of our wedding reception, and if any of the Pampas Home team were there during D-Day, they would have one as well, I guess.
Overall, it was disheartening to see a small business with potential lose its credibility due to a lack of professionalism and very poor communication. I hope they can take feedback constructively and let it be a cautionary tale for future clients. I don't recommend this vendor due to the headache they caused us on our special day.
Good luck.
PS: I noticed that most of their reviews here on Bridestory are fake. Ammy, Refni, Boo, and HD are themselves. Also, after we submitted our reviews, suddenly they have two new ones. Maybe instead of putting fake stars on yourselves, better address our reviews to show your care about your own business. Just a tip for future brides and grooms: checked their social media to see how little they actually interact with the clients and most of the other vendors (even my vendors) never include them in the posts.
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Decoration & Lighting
Which of the following services do you provide?
Day-of coordination, Decorative draping, Event concept & design, Event décor, Event lighting, Event planning, Floral design
Do you offer consultations?
Yes
Do you provide sample arrangements?
Yes
What is the style of your decorations?
Vintage, Glamorous, Modern, Nautical, Bohemian, Preppy, Romantic, Classic, Rustic, Tropical, Eclectic
If you have not worked at the ceremony or reception sites previously, would you be willing to visit the sites before the event?
Yes
Do you provide sample arrangements?
Yes
Do you provide services in other cities or countries?
Yes
What supporting equipment do you provide?
Lighting, Chairs, Stage or dance floor, Chair covers, Tables, Tablecloths and linens, Tableware, Centerpieces, Room or ceiling draping
Do you offer delivery, set up, and breakdown services?
Yes
What payment systems are available for your business?
Bank transfer, Cash
Minimum and maximum number of guests
100 - 1000 orang
How far in advance should your client contact you?
2 bulan sebelumnya maksimal 1 bulan sebelumhari H
What is your payment terms?
60% setelah deal kontrak sisanya 40% sebulan sebelumnya atau maksimal 2 minggu sebelum hari H
When was your business established?
Sejak 2019
What makes your services unique?
Masuk wedding blog bridestory the real wedding
Please list, if any, your business' past achievements and awards
Masuk wedding blog bridestory
Layanan
Alamat
Jalan Pengadegan Barat III
Pancoran Jakarta Selatan 12770
Lokasi
Your Inspirational Wedding Decoration
EST. 2019
Based on Jakarta.
JABODETABEK, Bandung - Pulau Seribu - Bali. etc
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