Jewelry
What kind of jewelry do you offer?
Wedding bands/ rings, Engagement rings, Bracelets, Earrings, Necklaces, Other Pendants and Other custom-made jewellery
How far in advance should your client make an order?
Good things are worth the wait. On average it takes 2-3 weeks from the time you place your order
What is your return policy?
If for any reason you are not 100% satisfied with your purchase, you may return it to us within 10 days of the original shipment date for a full refund or exchange. We reserve the right to refuse returns if we suspect any abuse of this scheme, anti-competitive behaviour or comparison purchases. Visit our website for full detail of our return policy.
Do you offer a payment plan?
Yes you can pay in installments through Bridestory Pay.
What is your payment terms?
Payment in advance or payment in installments is available through Bridestory Pay.
Is there a minimum order requirement?
No Fifth Bloom provides fast, free and fully insured shipping to all parts of Indonesia regardless of the order amount.
How much does shipping cost?
Fifth Bloom offers fast, free and fully insured shipping to all parts of Indonesia regardless of the order amount. Shipping cost will apply for Australian and International customers.
Do you provide certification (i.e GIA)?
Yes all Fifth Bloom diamonds are graded by GIA. Diamonds below 0,18 carat (also known as melee diamonds), however, are not certified.
What payment systems are available for your business?
Bank transfer
For rings, do you have size adjustment services?
Yes we offer one complementary resizing in the first year of your purchase. However, if the change in ring size is over one or two sizes above or below the original ring size (depending on the design), the ring may have to be re-made and charges will apply.
Do you provide services in other cities or countries?
Yes we deliver to all parts of Indonesia, Australia and globally.
Do you provide catalog or custom jewelry?
Custom-made , Catalog/ off-the-shelf
What makes your product and services unique?
Every piece of diamond and jewellery sold on our site has gone through a rigorous selection and inspection process. Customers are able to choose from thousands of diamonds direct from their source and we guarantee all our diamonds are eye-clean. We offer fast, free, and fully insured shipping to all parts of Indonesia regardless of the order amount, and complementary 10 day returns for customers in Indonesia.
Do you ship worldwide?
Yes
Do you provide after sales services?
Yes we offer free lifetime complementary inspection once every six months for our customers in Indonesia and Australia. Our inspection service covers micro-setting checks, prong tightening, rhodium plating, and cleaning. Please visit www.fifthbloom.com.
When was your business established?
EST. 2018
